Testimonials
Olga Kelly, HR & Learning and Development Advisor at The Design Council CABE.
“Sue came highly recommended by a colleague and after our initial briefing session I understood why. Sue came to our initial briefing session fully prepared, eager, excited and fully of new and innovative ideas on how to run the course we wanted. Instead of following the brief, she used her previous experience working with us to improve it, make it more personal and bespoke for those attending and to bring it to the next level.
Upon the approach to the course day, Sue was fully prepared and always one step ahead of me. This was one course I did not have to worry about, Sue had it all in hand. The course ran exceptionally smooth despite some last minute changes from our side. Sue took these changes as positives and rolled with them.
The delegates personally visited me to provide verbal feedback. They were so enthused about how the course was prepared, run and adapted to their needs that they have been able to immediately implement their learning to their everyday working life which has already had a huge impact on the company.”
Louise Alford, Director of Business HR (Contact Centres) BSkyB: “Sue worked with me for five months taking over the project management of a piece of team leader development activity. Sue quickly built effective relationships with stakeholders and was able to make creative suggestions to enhance planned activity from day one as a Consultant.”
Ian Marshall, Active Silicon Ltd: “Sue Miles was recommended through a contact for a Project Management workshop and I was told she was very professional, but I was still surprised at just how much preparation Sue did in the weeks leading up to the training day. As a result, the day itself was excellent and addressed all the areas we had wanted to cover. The feedback from the attendees was very positive and Sue completed the project by following up with a detailed summary of the feedback. In conclusion, I would strongly recommend Sue if you have similar training and workshop requirements” November 2011 - Bespoke session “Project Mangement at Active Silicon” working with the delegates to create effective and business-appropriate project management processes.
Richard Banks, European Land & Property Ltd (Developers of Merchant Square, London) “Sue works with European Land providing a broad spectrum of personal and team development activities. As a small company it is not viable to have a full time person carry out this valuable work, yet it is also important that this role is done by someone who knows the team inside out. Sue glides seamless in and out of our organisation, putting the team at ease and blending in with them, as though she were a full time member of team. This ability to be part of the team when required to be is one of the many reasons we will continue to rely on Sue to deliver our staff development programmes in the future”
Peter Boros, Managing Director, Trilogie CRE “Sue is a great person to work with and knows her field inside out. She provides good advice and intuitive recommendations based on her ability to understand the personality and attributes of the people she works with and ensures that all participants in a 360 have a clear understanding of expectations”
Martin Carpenter, Head of Central Services at Notting Hill Housing Trust: “I have known Sue for many years firstly as a colleague at EC Harris, and latterly delivering some workshops as part of an IT transformation programme….Sue engaged at an early stage around what I was trying to do, and the key messages to get across. The workshops were “bespoked” accordingly and delivered in a natural pace and the teams were fully engaged. They speak positively about the sessions and there has been a greater focus on outcomes since the workshops. I’m sure she will be helping us further soon.”
Toby Turner, Managing Director, Holtby Turner Ltd “Always positive, friendly and outgoing, Sue dedicates herself to solving client problems. She has an intuitive and empathetic style and is careful to understand the real issues before applying herself with a relentless determination to achieve the desired outcome. Her ideas are always fully thought through and are usually presented in a pragmatic solution or application which can be applied in a simple practical way. Sue is a diligent hard worker who will always see a job through to its proper conclusion and she presents herself as the consummate professional. She has a knack for quickly zeroing in on the issue and then coming up with a sensible and robust solution. Her enthusiasm is infectious and she is always willing to go the extra mile to ensure her client issues are properly dealt with. I’m sure every client would like to have a ‘Sue’ on their team.”
Danielle Macleod (formerly Head of HR at EC Harris LLP) “Sue is one of those people who not only gets things done, but also delivers a level of quality that will always make her stand out from the crowd. Sue consistently pushes herself to deliver exceptional results – it’s just part of her character”
Dawn Fry, Smart Social Media “Sue is incredibly talented at taking extremely complicated issues, highlighting the key issues, and presenting solutions in a clear and constructive manner. Sue is committed and enthusiatic in all that she undertakes and has the ability to really get the best from people of all levels. Her intelligence and creativity shines through in all of her people projects. It was a great pleasure to work with Sue, and I would have no hesitation in working with her again in the future.”
Emma Lark, former team member at EC Harris LLP “I was very fortunate when Sue became my mentor over a 2 year period and the coaching I received from her will stay with me throughout my career. Sue cares about people with a passion and really knows how to motivate and get the best out of people. Her commericial and business acumen means that she can really focus on areas that will make a difference and will deliver results every time.”
Steve Henigan, Partner, Robinson Low Francis (Quantity Surveyors & Project Managers) “I found Sue to be a great facilator with good interpersonal skills and a thorough understanding of both the programme topics and our industry in general. I would recommend her for any coaching/ leadership roles for both individuals and organisations”
Please view my Linked In Profile for further details of my work and more testimonials. http://uk.linkedin.com/in/suemiles
